Heroku Log Drain
Your log data must not contain any Personal Identifiable Information (PII), such as names, email addresses, etc. It is your responsibility to ensure this data is filtered out before being sent to AppSignal, and when identifying a person is necessary that your application uses alternative forms of identification such as a user ID, hash, or pseudonym.
For HIPAA-covered entities, more information about signing a Business Associate Agreement (BAA) can be found in our Business Add-Ons documentation.
AppSignal can automatically ingest logs via Heroku Log Drain. We recommend using Logfmt as your log format, but we also accept JSON and Plaintext logs. You can find more information on formatting in our Log Formatting Documentation.
Remove old log drains
This Heroku log drain setup will send both logs and metrics to AppSignal. To send only metrics to AppSignal, follow the Heroku log drain setup in our Heroku documentation instead.
Before creating a new log drain for AppSignal, you need to remove any pre-existing AppSignal log drains. You can check for any existing active log drains using the command below, where myapp is the name of your Heroku application:
heroku drains -a myapp
If there are any active AppSignal log drains, you can remove them using the following command:
heroku drains:remove -a myapp <url>
Replace <url> above with the URL of the log drain you are trying to remove
Add new log drain
Once any active log drains have been removed, follow the instructions to create a Heroku log source.
Once you have created a log source, use the command below to create a new log drain.
heroku drains:add "https://appsignal-endpoint.net/logplex?api_key=YOUR_LOG_SOURCE_API_KEY"
Replace YOUR_LOG_SOURCE_API_KEY with the key provided when creating a log source.
Due to how Heroku Log Drain logs are formatted, AppSignal cannot parse log
severity information, resulting in AppSignal displaying all Heroku logs with
the info severity level.
However, you can use the severity attribute to set the severity level of the log. For example: severity=error.
When connected, logs should appear in AppSignal. If you still cannot see any logs, please contact us for support.