Notifier management

Notifiers notify you when your application encounters an incident, such as an error, performance issue, or anomaly.

Previously, notifiers could only be managed on an application level, but we've recently begun migrating notifier management to the organization level.

Admins can manage notifiers to streamline application set-up, for example, by setting up a default notifier and managing notifiers for all an organization's applications. This is particularly useful for organizations with many apps, like agencies.

This new feature is being gradually rolled out. It is automatically available to all new AppSignal customers. For existing customers, it can be enabled upon request.

If you're an existing customer and would like to manage your notifiers at the organizational level, reach out to us! We'll migrate your existing notifiers for you.

Please note: this will migrate all existing notifiers, which may result in some initial duplication.

This documentation covers:

Available notifiers

AppSignal currently supports the following notifiers:

Webhooks can be used to configure AppSignal to work with additional services. Many third-party notifiers offer their own documentation for connecting to AppSignal via our Webhook. For more details, you can read their documentation:

You can see a complete list of supported third-party integrations in our integrations documentation.

View all notifiers

To manage notifiers you will need to have admin permissions for your organization.

Admins can navigate to Organization settings > Notifications > Notifiers. On the notifier overview, you can manage and delete notifiers.

Screenshot of notifier scope

Manage notifiers

To manage a notifier, click 'Manage'. Here you can:

Manage notifier settings

In the Settings for this notifier section, you can manage the name, and for email notifiers, the reminder interval of your notifier. The reminder interval instructs AppSignal how often to send a notification when there is an open alert.

Screenshot of notifier settings

Manage notifier scope

In notifier scope, you can manage the scope of a notifier across all of your organization's applications. Scope can be defined per application and per environment, so for example, for all apps running in the production environment.

Screenshot of notifier default

Make notifier default on new applications

When enabled, this notifier will be set up by default on all new applications. If you have a Slack notifier for all production apps and make it default, all new applications you monitor with AppSignal will automatically have that notifier configured.

Screenshot of notifier events

Manage notifier events

Here you can manage what application events trigger your notifier, such as deploys, errors, performance issues, and triggers, scoped per namespace. So, for example, only sending notifications for error events in the API namespace.

Screenshot of notifier scope