Two-Factor Authentication Enforcement

Two-Factor Authentication is a paid-for Business Add-On. Please contact us for more information, see our Business Add-Ons documentation.

Two-Factor Authentication Enforcement allows you to require all members of an organization to enable Two-Factor Authentication on their AppSignal account.

Enable Two-Factor Authentication Enforcement

To Enable Two-Factor Authentication you must first purchase the Two-Factor Authentication Enforcement Business Add-On.

Two-Factor Authentication Enforcement can be enabled in your organization's Members settings screen:

Screenshot of organization members screen with 2FA Enforcement option

When activated organization members without Two-Factor Authentication will be given a grace period to enable it. An email notification and warning bar in the AppSignal app will inform them that Two-Factor Authentication has been enforced:

Screenshot of organization members screen with 2FA Enforcement option

Clicking on the link in the email, or banner will take the user to the Two-Factor Authentication set-up screen.

Grace periods

When Two-Factor Authentication Enforcement in enabled organisation members are given a grace period to set-up Two-Factor Authentication on their AppSignal accounts:

MemberGrace period
New members3 days
Existing members7 days

If a user does not enable Two-Factor Authentication before the end of their grace period they will locked out of the organization until it's enabled:

Screenshot of organization members screen with 2FA Enforcement option

Disable Two-Factor Authentication Enforcement

Two-Factor Authentication Enforcement can be disabled in your organization's Members settings screen:

Screenshot of organization members screen with 2FA Enforcement option

When disabled members will no longer require Two-Factor Authentication to access the organization.