Troubleshooting

CDN hosted assets

Your app's assets are hosted on a CDN and you see the following warning message in the browser's web console:

Shell
Cross-domain or eval script error detected, error ignored

This is normal browser behaviour and is a consequence of the Same-Origin Policy, a security measure designed to protect your users from Cross-Site Request Forgery (CSRF) attacks. Luckily, this is a fairly easy problem to remedy. First, on your CDN, add a cross-origin (CORS) header:

Shell
Access-Control-Allow-Origin: *

In your app, make sure the crossorigin attribute is present in all your JavaScript tags.

html
<script type="text/javascript" src="//cdn.example.com/bundle.js" crossorigin="anonymous">

Or if you are using a Rails helper:

Ruby
<%= javascript_include_tag "application", :crossorigin => :anonymous %>

Content Security Policy (CSP)

Your Application's content Security Policy might prevent the error tracking library from sending data to our https://appsignal-endpoint.net endpoint.

Content Security Policy (CSP) is an added layer of security that helps to detect and mitigate certain types of attacks, including Cross Site Scripting (XSS) and data injection attacks. These attacks are used for everything from data theft to site defacement to distribution of malware.

https://developer.mozilla.org/en-US/docs/Web/HTTP/CSP)

Make sure to add https://appsignal-endpoint.net to your Content Security Policy header, if present.

With just AppSignal in the header:

Shell
Content-Security-Policy: connect-src 'self' https://appsignal-endpoint.net

Or, with other content in the header:

Shell
Content-Security-Policy: <other_content>; connect-src 'self' https://appsignal-endpoint.net