AppSignal’s Elixir integration does not require any extra configuration for apps deployed through Distillery or Elixir 1.9’s releases feature, but the agent needs to be built on a machine with the same architecture as the machine you'll be hosting your application on. AppSignal for Elixir doesn't support cross-compilation at this time.
Since released applications can be more difficult to debug, here are the steps we take when a support request for a deployed Elixir application comes in.
First and foremost, we check if the problem is caused by the release by making sure everything works in development, on your local machine. Start your app locally, on your development machine, in the development environment:
$ mix phx.server
Request some pages in your app, and sign into AppSignal to see if any performance samples come in. If possible, trigger an exception in one of your app’s controllers to see if it ends up on your errors page too.
If the install guide doesn’t show any missed steps, run the diagnose command (still on your local machine):
$ mix appsignal.diagnose --send-report
The diagnose command runs diagnostics, and the
--send-report option sends the report to our servers. Then, contact support with the support token you receive at the end of the report.
If everything works locally in development, but your production install isn’t yet, run the diagnose command on your release binary.
# Elixir releases $ bin/your_app eval ":appsignal_tasks.diagnose()" # Distillery $ bin/your_app command appsignal_tasks diagnose
When asked to send the report to AppSignal, choose
Y. Then, contact support with the support token you receive at the end of the report.