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Jira

JIRA is the tracker for teams planning and building great products.

Setup

Before we can link AppSignal to JIRA we need to configure JIRA to accept our OAuth request. On the "Add-ons" screen, look for the "Application links" page and enter: https://appsignal.com in the field for a new Application Link.

If you receive a "No response was received from the URL you entered" error, click "continue".

Application details

In the modal, only fill out the Application Name.

setup

After saving the integration, click "Edit" and go to the "Incoming Oauth" tab in the pop-up.

OAuth setup

In the "Incoming OAuth" tab, setup OAuth with the following values:

  • Consumer Key: 7668c385bf3f09c0219ec178a50ff736
  • Consumer Name: AppSignal
  • Public Key:

-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----

And save the OAuth configuration.

Errors

AppSignal requires a number of fields to be present when the integration is activated. If fields are missing, we will show an error message during the setup.

Required fields are:

  • Labels
  • Environment
  • Summary
  • Description

In order to fix these messages, you have to add the fields to the JIRA screens by going to the "issues" tab in settings.

Then navigate to "screens". screens

And click "configure" for the screen that has been selected in AppSignal.

Add the required fields described above.

fields

Getting Jira working can be a bit of a hassle, but you it should work if you follow the above steps with care. If you run into any issues, don't hesitate to contact us at contact@appsignal.com if other errors occur.

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